How much should an AI decide on its own?
The hard part of deploying an agent isn't what it can do — it's what you let it do without asking. Too many approvals and it's a slow assistant; too few and it's a liability. Here's how to set the dial.
Tag
Reliability
3 pieces tagged Reliability.
Agents that finish the job, not the sentence
A chatbot that answers is easy. An agent that completes a back-office task — intake to done, without a human babysitting each step — is a different kind of system. Here's what separates the two.
Is your AI actually working?
An automation that runs isn't the same as an automation that works. Most AI deployments fail quietly — still running, just doing the wrong thing. Here's how to measure whether yours is earning its keep.