How much should an AI decide on its own?
The hard part of deploying an agent isn't what it can do — it's what you let it do without asking. Too many approvals and it's a slow assistant; too few and it's a liability. Here's how to set the dial.
2 pieces tagged Agents.
The hard part of deploying an agent isn't what it can do — it's what you let it do without asking. Too many approvals and it's a slow assistant; too few and it's a liability. Here's how to set the dial.
A chatbot that answers is easy. An agent that completes a back-office task — intake to done, without a human babysitting each step — is a different kind of system. Here's what separates the two.